PRIVACY AND SECURITY POLICY

SwarnaKriti by Vihaan Ventures Company operates and owns the website www.swarnakriti.in, offering a curated selection of pure Kanchivaram silk sarees and related services. This Privacy and Security Policy outlines how SwarnaKriti collects, uses, and safeguards information provided by visitors and registered users.

By using the Website, the User agrees to the terms of this Policy. If the User does not agree with the Policy, they are advised not to access the Website or use its services. SwarnaKriti reserves the right to modify this Policy at any time without prior notice, and the User is encouraged to review it periodically.

1. Information Collection

1.1 Personal Information

SwarnaKriti may collect personal details, including:

• Name, address, email address, and phone number.
• Payment details such as credit/debit card information and billing address.

1.2 Usage Information

The Website may automatically gather information such as:

• Device details (e.g., IP address, browser type, operating system).
• Cookies and web beacons to enhance the browsing experience.

1.3 Communication Records

Emails, chats, or other communications between the User and SwarnaKriti may be stored to improve customer service and resolve queries.

2. Use of Collected Information

SwarnaKriti uses the collected data for purposes such as:

• Processing orders and delivering products.
• Enhancing Website functionality and user experience.
• Personalizing offers, promotions, and content for Users.
• Resolving disputes, troubleshooting, and enforcing Terms of Use.

3. Disclosure of Information

SwarnaKriti does not sell or rent Users' personal information to third parties. However, information may be shared with:

• Trusted partners to process payments and deliver products.
• Legal authorities, if required by law or in response to valid legal requests.

4. Security

SwarnaKriti employs robust security measures, including SSL encryption, to protect Users' personal and financial information. The data resides on secure servers accessible only to authorized personnel.

5. Cookies and Tracking

Cookies are used to personalize User experiences, store preferences, and analyze traffic. Users can control cookie settings through their browser, but disabling cookies may impact Website functionality.

6. Third-Party Links

The Website may contain links to third-party websites. SwarnaKriti is not responsible for the privacy practices or content of external sites.

7. User Rights

Users may withdraw consent, request data deletion, or update their information by contacting SwarnaKriti. Account deletion will terminate all associated services.

8. Contact Us

For questions or concerns, please reach out:

• Email: hello@swarnakriti.in
• Phone: 771-2998860, +91 88395 43217
• Address: 1, Shankar Nagar, Main Road, Opp. HDFC Bank, Raipur, C.G., 492001

SwarnaKriti is committed to respecting your privacy and ensuring a secure shopping experience.